Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At bstylefootwearpro Nordic Ltd., we’re not just another faceless online store—we’re a small team of shoe enthusiasts who genuinely care about your experience. In fact, our founder, Mia, still personally replies to emails when she’s not knee-deep in new designs. (Yes, really!)
Remember that time you bought shoes online and never heard back when something went wrong? Yeah, we hate that too. Whether it’s a sizing question, a special request, or just to gush about how comfy our sneakers are (we won’t judge!), drop us a line. We read every message—though fair warning, during peak hours our reply might take up to 24 hours. Helsinki timezone quirks, you know?
P.S. Need instant help? Try our live chat during business hours—look for the little shoe icon in the corner!
Fun story: Back in 2018, Mia once spent 47 minutes on the phone helping a customer in Norway find the perfect winter boots. That customer? Still shops with us today. We’re not about robotic responses or copy-pasted FAQs. Got a weird foot shape? Need styling advice? Just want to vent about delivery delays? We’re all ears.
“But what if I just want to say hi?” — Go for it! We’ve framed every handwritten thank-you note we’ve ever received in our Helsinki office. No joke.
For order tracking or returns, email works best. But if you’re the type who prefers old-school charm (we salute you), feel free to send actual mail to our Helsinki address. Pro tip: Include a return address—we’ve been known to send surprise thank-you postcards!
Business inquiries? Partnerships? Press? Use the same email but put “URGENT” in the subject line—it bypasses our regular queue. Though honestly, “URGENT: I NEED THOSE LIMITED-EDITION SNEAKERS” might not qualify. (We’ll still laugh and help you out though.)
© 2023 bstylefootwearpro Nordic Ltd. | Handcrafted emails since 2016
